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    Jeep Grand Cherokee and Wagoneer SUVs Recalled Because Backup Camera May Not Work

    A software problem may fail to display the rear camera feed when in Reverse

    2023 Jeep Grand Cherokee rear in driveway Photo: Jeep

    The 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer are being recalled because the backup camera may not display the video feed when the transmission is placed in Reverse. 

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    This creates a safety problem because the driver can’t see immediately behind the vehicle as expected, and it means that these vehicles don’t comply with Vehicle Safety Standard number 111, “Rear Visibility.”

    The problem has been traced to Central Vision Park Assist module (CVPAM) software.

    Jeep dealerships will update the software free of charge on the 162,713 SUVs involved in this recall action.

    Owners will be notified in October 2023. 

    The Details

    Vehicles Recalled
    • 2022-2023 Jeep Grand Cherokee
    • 2021-2023 Jeep Grand Cherokee L
    • 2022-2024 Jeep Wagoneer and Grand Wagoneer

    The problem: The backup camera may not display the video feed when the transmission is placed in Reverse.
    The fix: Dealers will update the Central Vision Park Assist Module software free of charge.
    How to contact the manufacturer: Owners may call FCA US LLC customer service at 800-853-1403.
    NHTSA campaign number: 23V577000. FCA US LLC’s number for this recall is 56A.

    Check to see whether your vehicle has an open recall: The National Highway Traffic Safety Administration’s website will tell you whether your vehicle has any open recalls that need to be addressed.

    If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have one. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.

    Stay informed about recalls that might affect your vehicle by using our Car Recall Tracker. Create a free account now to become a CR member.


    Jeff S. Bartlett

    Jeff S. Bartlett is the managing editor for the autos team at Consumer Reports. He has been with CR since 2005. Previously, Jeff served as the online editorial director of Motor Trend for 11 years. Throughout his career, Jeff has driven thousands of cars, many on racetracks around the globe. Follow him on Twitter @JeffSBartlett.